Mahadev Book Refund Policy
At Mahadev Book, we value transparency, trust, and fairness in all transactions. This Refund Policy explains how refunds are processed for users who deposit, withdraw, or engage in gaming activities on our platform. By creating an account and using our services, you agree to the terms outlined below.
1. No Refunds on Completed Bets
All bets placed on Mahadev Book are considered final. Once a wager is confirmed and processed, it cannot be canceled, refunded, or reversed under any circumstances. Please review your bet details carefully before submitting.
2. Deposit Transactions
Deposits made to your Mahadev Book ID wallet through UPI, Paytm, PhonePe, Google Pay, or Bank Transfer are non-refundable once credited to your account.
However, if your deposit is not reflected in your wallet within a reasonable timeframe (usually within 15–30 minutes), please contact our 24×7 support team via WhatsApp or Telegram.
We will verify the transaction and credit the funds to your account after successful confirmation from the payment gateway.
3. Duplicate or Erroneous Transactions
If you accidentally make a duplicate deposit or an incorrect payment, you must notify our team within 24 hours of the transaction.
You will be required to provide:
Transaction ID or UTR number
Screenshot of payment confirmation
Registered mobile number and Mahadev Book ID
After verification, any legitimate duplicate payment will be refunded within 5–7 working days via the same payment method.
4. Withdrawals
Withdrawals once processed and transferred to your linked bank account, UPI, or wallet are not eligible for refund or reversal.
To ensure smooth withdrawals:
Verify your payment details before submitting a withdrawal request.
Withdrawals are subject to internal review and anti-fraud checks.
5. Technical or System Errors
In rare cases where a technical error (such as duplicate bet entry, system downtime, or payment gateway malfunction) leads to incorrect deductions, Mahadev Book will review and credit the affected amount back to your wallet after validation.
6. Unauthorized Access or Misuse
Mahadev Book is not responsible for losses or transactions arising from unauthorized account access, misuse of credentials, or sharing your login ID and password with third parties. Users are advised to maintain strict confidentiality of their account details.
7. Refund Processing Timeline
Approved refunds, if applicable, are processed within 5–10 working days, depending on your payment method and banking partner.
Delays, if any, may occur due to third-party payment gateways or bank policies.
8. Contact for Refund Assistance
If you face any issues related to deposits, withdrawals, or duplicate payments, please contact our support team:
📞 24×7 WhatsApp Support: [Add your official WhatsApp link]
📧 Email: support@mbookofficial.com
🌐 Website: https://mbookofficial.com
Our team will guide you through the verification and refund process.
9. Policy Updates
Mahadev Book reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Key Highlights
No refunds on confirmed bets or withdrawals
Duplicate deposits refundable after verification
Refunds processed within 5–10 working days
24×7 support via WhatsApp and Telegram