PRIVACY
POLICY

When you contact us via WhatsApp for a Mahadev Book ID, we collect the following information:

We do not collect: Aadhaar number, PAN card, government ID, bank account details, passwords, photographs or any other sensitive personal information. If you voluntarily share this information, we request you not to — it is not required for our service.

We use your personal information solely for the following purposes:

• Mahadev Book ID Delivery — To register and deliver your verified Mahadev Book ID (login credentials) via WhatsApp
• Customer Support — To assist with Mahadev Book login issues, password resets, URL updates and account queries via WhatsApp
• Payment Support — To provide deposit numbers, confirm deposits and process withdrawal requests
• Service Improvement — To improve the quality and speed of our Mahadev Book ID delivery service
• Eligibility Verification — To confirm you are 18 years or older and located in an eligible Indian state
• Fraud Prevention — To detect, prevent and investigate fraudulent activity and misuse of our service

We do not use your personal data for: selling to third parties, targeted advertising, marketing to unrelated services or any purpose beyond directly providing our Mahadev Book ID service to you.

Our Mahadev Book ID service operates exclusively through WhatsApp. When you contact us on WhatsApp, please be aware of the following:

• WhatsApp conversations between you and our agents are encrypted end-to-end by WhatsApp's own security system
• We retain WhatsApp message records for a reasonable period to facilitate customer support and resolve any disputes
• Your WhatsApp number is used only to deliver your Mahadev Book ID and provide ongoing support
• We will never initiate unsolicited contact — we only communicate when you reach out to us first
• We will never ask for your Mahadev Book login password via WhatsApp — agents do not need your password

Regarding financial information related to your Mahadev Book ID service:

• No Payment Data Stored — We do not store your UPI IDs, bank account numbers, credit/debit card details or any banking credentials
• Deposit Numbers — The Mahadev Book deposit number we provide is a one-time reference number for your gaming deposit. It is provided only by your designated agent.
• Transaction Records — We may retain records of deposit amounts and timing for dispute resolution purposes only. These records are not shared with third parties.
• No Fee Collection — We never collect payment from you for our Mahadev Book ID registration service. All deposits go directly to your Mahadev Book gaming account balance.

We take reasonable steps to protect your personal information:

• Encryption — All WhatsApp communications are protected by WhatsApp's end-to-end encryption. Service-related records are stored with access controls.
• Access Control — Only authorized agents with a legitimate need have access to your personal information
• Retention Period — We retain your personal data for as long as necessary to provide our Mahadev Book ID service and for a reasonable period thereafter for dispute resolution purposes
• Data Minimization — We collect only the minimum information required — name, mobile number and state. Nothing more.
• No Third-Party Storage — We do not store your data on third-party cloud platforms that are not related to delivering our Mahadev Book ID service

While we take reasonable security measures, no system is completely secure. You are also responsible for protecting your Mahadev Book login credentials — never share them with anyone including people claiming to be our agents.

We have a strict data sharing policy. We do not sell, rent or trade your personal information to any third party. We may share limited information only in the following specific circumstances:

• Mahadev Book Platform — Basic registration details (name, mobile) shared with the Mahadev Book platform only for the purpose of creating your gaming account
• Legal Requirement — If required by Indian law, court order or lawful government authority, we may disclose information as legally mandated
• Fraud Prevention — In cases of suspected fraud, match-fixing or illegal activity, relevant information may be shared with appropriate authorities

We will never share your personal data with advertisers, data brokers, unrelated businesses or for any commercial purpose. Your information is used only to deliver our Mahadev Book ID service to you.

Regarding cookies and tracking on our website:

• Essential Cookies — Our website uses essential cookies required for basic functionality such as page navigation and session management
• Analytics — We may use basic analytics tools to understand how users navigate our website. This data is aggregate and anonymous — it does not identify individual users.
• No Advertising Cookies — We do not use advertising or retargeting cookies. We do not participate in third-party ad networks.
• WhatsApp Link Tracking — Our WhatsApp links may include basic tracking to understand referral sources. No personal data is collected through this.

You can disable cookies in your browser settings at any time. Disabling essential cookies may affect the functionality of our website but will not affect your ability to contact us on WhatsApp for Mahadev Book ID service.

Under applicable Indian data protection law, you have the following rights regarding your personal data:

To exercise any of these rights, contact us via WhatsApp. We will respond to all data rights requests within 30 days as required by applicable law.

Our Mahadev Book ID service is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

If we discover that we have inadvertently collected personal data from a person under 18, we will immediately delete that information and deny access to our service. If you are a parent or guardian and believe your child under 18 has contacted us for a Mahadev Book ID, please notify us immediately via WhatsApp and we will take prompt corrective action.

We may update this Privacy Policy from time to time to reflect changes in our service, legal requirements or data practices. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We recommend reviewing this Privacy Policy periodically. Continued use of our Mahadev Book ID service after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us via WhatsApp. We are committed to addressing all privacy-related concerns promptly and transparently.

Last Updated: April 2026 • Jurisdiction: India • Language: English